We specialise in selling pet supplies online for a variety of our loved ones including, dogs, cats, small animals - such as rats & ferrets, tarantulas & reptiles. Whether you want a cat bed or collar, vivarium or basking light we have it & guarantee fast delivery on all orders. We stock helpful books, vivarium’s, collars, leads, medications, frozen food, live-food, feeding bowls, toys, lighting, heating and much much more. With special offer’s every month.
All live-food and frozen food comes to you direct from the U.Ks best breeder to ensure you receive your order in the freshest possible condition
We stock products from some of the best brands in the pet trade which include; Euro-Rep, ProRep, Zoo-Med, Exo Terra, VivExotic, T-Rex, Arcadia, Lucky Reptile, Komodo, Rosewood Pets & 40 Winks.
We stock a wide range of accessories including heat mats, ceramic heat emitters, basking lights, mercury vapour bulbs, wooden & glass vivarium’s, UVB strip lights, vivarium decor, feeding bowls, dog & cat beds, flea collars, leads & dog & cat toys.
Live-foods include; black crickets, brown crickets, locusts, mealworms, earth worms, wax-worms, fruit flies & Dubai cockroaches.
We aim to ship all products within 5 - 7 business days from our storage facilities. We import a lot of items and although most are in stock there may be the odd occasion when we have to obtain these for you and this can take up to 28 days. If a situation arises that will delay your order in any way we will contact you by email. We shall have no liability to you for any delay in the delivery of products ordered if delay due to outside forces.
Royal Mail First Class Post sends all UK orders. Postage prices are based on Royal Mail weight/price tables plus a handling & packaging fee of £1.50. All overseas orders are sent via Royal Mail Airsure or International Signed For, depending on your location. All items have been given actual weights in kg’s, actual weight of item not including the packaging. All weights are added up in the checkout and the relevant charge is made automatically.
The period stated within which you will receive your order is approximate. Goods will be sent to the address given by you in your order and stated in the Order Confirmation. Please note that your goods may be sent to you in instalments.
Please note that when shipping products internationally, you should be aware that cross-border shipments are subject to opening and inspection by customs authorities. The Pet Shop U.K is not liable for any local taxes/duties that may be liable on international orders.
We will do our best to correct errors as quickly as possible after being notified of them. In the event of an item going missing we will process a claim for missing goods via the post office and seek the compensation and will send out another as soon as possible.
Shop with Confidence
We do not gather, store or process any credit card information, we use a 3rd party financial services provided by PayPal. We do not sell, rent or trade personal information to outside parties; we only keep information that is relevant for your account as a means to track orders and advise you of any new products and promotions.